帮助中心
独立小程序在线客服设置
发布日期:2021-06-24 15:21:16

添加商家客服
1、管理者登陆微信小程序平台https://mp.weixin.qq.com/

2、选“功能”——客服——添加:

 

3、填写搜索微信号:

 

4、绑定成功后——客服消息——点击客服功能:(或直接打开:https://mpkf.weixin.qq.com/客服扫码登陆)

客服人员微信扫码即可查看回复留言消息

 

 

 

三.商家小程序管理员或客服扫码登录

1.(PC上打开:https://mpkf.weixin.qq.com/客服或管理员扫码登陆)

 

 

2.登录成功后(下图)可看到是否有用户咨询接入,接入后可与用户互相沟通

 

 

3.用户在手机小程序点客服页面:

 

               

 

浏览量:742
{"serList":[{"icon":"iconfront front-shouye","status":"1","isSys":"1","title":"首页","url":"index.html","type":"index"},{"icon":"iconfront front-pinglun","status":"0","isSys":"1","title":"留言","url":"msg.html","type":"msg"},{"icon":"iconfront front-didianmianxing","status":"0","isSys":"1","title":"地图","url":"map.html","type":"map"},{"icon":"iconfront front-weibiaoti-","status":"0","isSys":"1","title":"电话","phone":"13800138000","type":"tel"},{"icon":"iconfront front-duanxin","status":"0","isSys":"1","title":"短信","phone":"13800138000","type":"sms"}],"hasEdit":true}